Our shipping times can generally be divided into two parts:
Processing Time: Our processing time consists of production, order verification, product personalization, product quality control and packaging. Due to the large number of orders, this currently accounts for 10-12 working days
Once your order has been shipped, it typically arrives within 6-12 business days.
You will receive a tracking number via email once your order has been shipped.
Guarantee
We hope you'll be pleased with your new purchase. However, if something isn't quite to your satisfaction, we're here to help. If you would like to exchange your order for something else or receive a refund, you can easily return it within 30 days of delivery.
We hope you understand that personalized or custom-made items cannot be returned unless there is a manufacturing defect. If this is the case, please contact our friendly customer service team who will assist you as soon as possible.
SHE'S THE FIRST ONE UP AND THE LAST ONE TO REST… AND SHE'S NEVER ASKED FOR CREDIT.
She remembers every birthday, every appointment, every little thing that keeps your family running.
She gives quietly, without keeping score.
But even the strongest hearts need to hear it… that she's noticed, cherished, and thanked.
If those words are hard to say, let this say them for you.
This necklace holds the names she's built her whole world around.
Custom-engraved with your family's names. Something she can hold onto on the days she forgets how much she matters.